I had the privilege recently of organizing a family holiday trip to Erbil with the Iraqi Airways Office in Manchester. What could have otherwise been a complicated process was made easy and hassle-free thanks to their highly professional personnel. We had elderly parents and two small children with us, so there were plenty of things to consider—seat choice, special assistance, and meals. The personnel was very prompt and took care of all our needs. The office itself was neat and clean, and we were serviced within minutes of entering. They explained the different fares to us in minute detail and helped us pick the most appropriate one for our situation. They even checked the weather forecast and advised us with the best traveling times. I appreciated straightforward communication. No surprises or extras were involved. Everything was explained in a straightforward manner, and the papers printed out and went over with us. Such clarity and detail are not common and are a reflection of the office's commitment to their clients. I felt reassured, knowing that our holiday was in capable hands.